Today was a snow day in Vermont. More specifically, we had a winter storm and preschool was closed. For me that meant that I was home with my two very active preschoolers. About halfway through the day, my husband was able to free up his schedule to give me about an hour of time to check emails and return phone messages. Great!
Well, I had been in my office under five minutes when one of my children began knocking on the door (it sounds more like banging) and saying “let me in, mommy”. I open the door to find him holding a hand-made Valentine’s Day card. He proudly says, “This is for Daddy. I need help wrapping it. He can’t peak at it.” I couldn’t resist how excited he was to be making a gift for his dad so I helped him put the card in a gift bag, place tissue paper around it, make a gift tag (I cut around it with the fancy zig-zag scissors and he wrote the name) and then tied curling ribbon on the handles of the bag. The curling ribbon had to be curled appropriately “Just like my curls on my hair, right Mommy?”
Thinking that I finished this project, I commended him and went back to my work. Two minutes later, he’s back with another card. Now this card is for me and needs to be wrapped as well. To sum this up for you, I have two kids, a dog, a cat, and a husband. Everyone of us got a hand-made card in a bag. Of course, both kids decided that this was a fun project so they each did it. (Thank goodness I had saved all of those extra gift bags to reuse.)
Needless to say, my hour went by very quickly. They were so joyful in their project that I chose to put my work aside and to give my attention to them. I may have sent out 2 emails during this time. I am sure that I’m not the only parent that understands the juggling that occurred in this situation.
Interruptions can be a huge factor in getting things done in a workday. In fact, in my work with clients, I commonly hear challenges of difficultly getting work done because of frequent interruptions. Some key concepts that can help you to balance the need to support others with the need to get your own job done are listed below…
1. Keep in mind what your job responsibilities are. Many jobs have interruptions as part of the typical day. This is not just for those in administrative assistant roles. In you are in one of these jobs, you may be able to reduce interruptions although it would not be possible, nor helpful for the business, to have them eliminated completely.
2. If interruptions are a part of the job, you’ll need to plan for them as part of the day. That means if a task will take you 1 hour to complete with no interruptions, it may take twice that long (or more) when you consider the impact of the interruptions.
3. Allow a bit of open time in your schedule. When your calendar is packed so tightly that one minor blip can throw off the whole day, you may want to add a bit of buffer to your appointments. You decide what you need to keep the flow of your day going smoothly.
3. Create a system to help you remember where you were. When the interruption occurs, it is okay to say, “Just one moment please. I want to jot down a thought.” You can write a quick note to yourself on where you left off in order to help you recapture that train of thought in the future.
4. “You’re lack of planning does not constitute an emergency on my part.” (author unknown) I’ve seen this sign posted in offices. You’ll want to assess if the particular interruption is one that you want/need to address. And if you’re one of those people who leaves things undone until the last minute, you may want to consider modifying your style in order to reduce the impact of your last minute requests on your colleagues.
5. Stephen Covey talks about an “Urgent/Important” matrix in his book, Seven Habits of Highly Successful People
. You may be frequently asked to play “firefighter” by people who claim that something is urgent. When the task evaluated against other business priorities, it might be not very important. Minimize time spent on urgent/not-important tasks.
6. Shut the door. Although the banging on the door by my children was very distracting, many colleagues will respect that you need to have some focused time when they see the door closed. You’ll need to work within your office protocol for this one. The idea gets a bit tricker when in a cubicle.
7. Work at home. Some offices allow a bit of opportunity to work remotely at least some of the time. If you can take advantage of that, you may find that you get more accomplished when you do so.